candle care - how to make the most of your candle

  • burning your candles

    For your first use, burn your candle for at least 2-3 hours for the first to avoid tunnelling. The candle wax must reach the edge of the glass votive.

    Never leave your candle burning unattended.

    Always burn your candle on a heat-resistant surface and far away from any drafts.

    Don’t burn candle near flammable materials.

    Place your candle far from any children or pets.

    Never burn your candle as a night light or use while you are about to fall asleep.

    Never touch or move a candle while it is burning or when the wax is molten

    Don’t burn candles for any more than 4 hours for classic collection & 2 hours for african collection. Allow it to cool for 2 hours before burning again and trim before lighting.

    Keep the pool of wax away from matches or other objects to avoid flaring.

    For safety measures, discontinue to burn your candle once there’s ½ an inch remaining in the glass votive.

  • trimming the wick

    After your first use, always trim your wick by ¼ of an inch to avoid a sooting (black residue left around the rim of the votive) or mushrooming. Keeping your candle wick trimmed helps it burn clean and effectively.

  • look after your candle once it's been lit

    Always snuff out your candle, do not blow it out.

    Don't use water to extinguish a candle as it can cause the wax to splatter and potentially break a glass votive.

    Your candle may have a crystal coating siting on the surface once your candle has burnt, which is known as frosting. Frosting is a natural effect which occurs in soy wax candles and doesn't affect its performance.

    Don't use sharp objects to remove candle wax residue from a glass holder as it can scratch, weaken to cause glass to break.

    Once candle has been as blown, ensure that the wick is no longer glowing before leaving unattended.